PRIVACY POLICY

AskFirst.info

Effective Date: October 8, 2025
Last Updated: October 8, 2025

1. Introduction

Welcome to AskFirst (“we,” “our,” or “us”). AskFirst operates the website https://askfirst.info and provides an informational and referral-facilitation service that helps users understand common service issues and, when requested, connect with licensed local professionals.

We are committed to protecting your privacy and handling your personal information responsibly.

By using our website, chat features, or forms, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you interact with AskFirst:
- Personal Information (when voluntarily provided):
  - Name
  - Email address
  - Phone number
  - Postal code
- Issue Information
  - Description of the problem you submit through chat or forms
  - Risk classification or guidance generated by our system
- Communications Data
  - Chat messages
  - SMS or email opt-in status
  - Communication timestamps
- Usage Information
  - Browser type
  - Device type
  - Pages visited
  - General interaction data
AskFirst does not require you to provide personal contact information to receive general guidance.

3. How We Use Your Information

We use collected information to:
- Provide general educational guidance related to your inquiry
- Improve the accuracy and quality of our service
- Respond to requests for professional connections (only when explicitly requested)
- Send service-related or transactional communications
- Maintain compliance with legal and regulatory requirements
AskFirst does not use your information for unsolicited marketing.

4. Referrals & Third-Party Professionals

If you request to be connected with a licensed professional:

Limited information (such as issue summary and contact details you provide) may be shared only for the purpose of fulfilling your request
AskFirst does not sell or auction leads
Professionals are independent third parties and are not employees or agents of AskFirst

5. Text Messaging & Mobile Information

If you provide consent, we may send service-related or transactional text messages.

Important disclosures:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes
Information sharing with subcontractors (e.g., messaging platforms) is permitted solely to deliver services

Text messaging opt-in data and consent will not be shared with any third parties except aggregators and providers required to deliver messages

6. Cookies and Tracking

We use cookies and similar technologies to:

Improve website performance
Understand usage patterns

You can control cookies through your browser settings. Disabling cookies may limit certain features.

7. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal data
Request corrections or deletion
Withdraw consent

Requests can be made using the contact details below.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Us

AskFirst
🌐 Website: https://askfirst.info
📧 Email: [email protected]

✅ TCPA Disclosure (for clarity)

“No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services is permitted. All other use case categories exclude text messaging originator opt-in data and consent.”